Monday, March 30, 2009

Well........... What do you think of the new look???

Do you like it??
FINALLY, after numerous hours following incorrect instructions (from their own help section) I now have my blog back where it should be. The blog name is correct, the correct email with it, the correct blogger address, my follower attached, all posts present and accounted for. Which leaves one happy (finally) unknown cashier.


Okay. The conversation with the HEAD OFFICE.

Seems that the water at the check out counter is a health issue. The problem is that when you finish a sip of water, you then wipe your mouth on the back of your hand and, gasp, touch the groceries and bags. I'm not meaning to be sarcastic.

Its just that:
a) what about the fluids from the chicken we handle?
b) what about the blood from beef or pork?
c) what about the stupid customers that stand there with their debit, credit or air miles card in their mouth and then we are supposed to touch that???
d) what about the customer that has let little junior have a sip out of a juice bottle or someone that has been drinking from a can of pop or water, all of which come from OUR shelves, and they expect us to scan it?
e) what about the vegetables that come to us covered in water from the sprayers and then have been handled by customers?
g) and lets not even discuss how filthy money is.

If we can handle all of those items then how is a bottle of water at my register going to impact anyone?


You take your cashiers aside. You explain to them that they can have a BOTTLE of WATER only. They must clean their hands after drinking with one of the little sanitary wipes that are provided and you have them sign a paper saying they are aware of the rules. If they get caught with ANYthing else, write them up!!

Plain and simple. None of this: "oh gee, your late, well don't do it again tsk tsk" stuff. WRITE THEM UP.



Another thing that came up in my phone call was the fact that the young kids have no idea how to pack groceries. The young one I was training was atrocious. No other word for it. And Miss Sterling had one as well. One thing in one bag, then twelve heavy things in the next. Bread with celery on top, cereal boxes sideways in the bag. Do these people not have ANY common sense?

We need to take the time to teach them how to bag. Maybe after they have a week or two under their belts, we can stand at the register and teach them to pack properly. As an older person a lot of customers come and talk to me about things that bug them. A lot of complaints are either about the way they were treated (rudeness) or their groceries being handled very badly.


One last pet peeve from me today. I think management needs to hire someone that can sit in the parking lot (I'll mention this as I would LOVE to do it) and
a) keep an eye on who parks there and for how long, and
b) to tell people to QUIT STEALING OUR BUGGIES.

We actually pay someone to round them up and bring them back!! Its time to start catching them before they leave the lot.

Or else I can see a charge going on the buggies, which I'm sure no one would like.

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