You'd never know it by the way it was in the store today.
We had one of the registers decide to start acting up. Twice in one hour. Then the same cashier had a guy come through that got 4 FULL bags of groceries. He gives her 5 five dollar bills and then says he wants to debit the rest. She's about to swipe the card when he says he doesn't have enough money. She gives him back his $25.00 and he then says he'll put the groceries back and starts to pick up all the bags.
She stopped him right quick on that one. He almost insisted on it but I saw what was happening and said 'no, hang onto the bags'. The second voice chiming in told him he'd been noticed. He decided to leave and sort of waved his hand in a dismissive way when the cashier tried to find out what he was going to do. He ended up just leaving her there. She had to let head cashier know and then got a refund for all that food.
Then I have a guy carrying this large pail of kitty litter and I just though at first he was struggling because it was heavy. As he goes to pay me I start to notice he seems a bit off. Turned out that he was drunk. He paid fine, but as he was leaving the store he wobbled all over the place. He had to stop outside and refocus his eyes.
Very crowded too. Boy we've been busy since Christmas. Sometimes we'll have a little down time between customers and, sure enough, the head honcho wanders by. He sees cashiers standing around and thinks that means he can cut one out of the schedule. What ends up happening is that we are more stressed from having bigger line ups. Its not unusual to see four or five people in each line now. And that's just not right.
And when you work with people like the Princess, or late girl, or the lazy girls it makes the day even longer. Its hard to be pushing your self extra in order that customers aren't standing around waiting too long. In the meantime the girls 'that don't care' just go through the motions. I'm personally tired of taking up the slack and having lazy people ride my coattails.
Good night.
No comments:
Post a Comment