Suits

For the most part we act as professionals. Sometimes we get a little crazy, but no one gets harmed, no customers put in danger, nobody over or under charged.

So why do these people from head office think they can come into our store, on our turf and start throwing their weight around. One of our head cashiers was made to feel basically stupid because the Suits wanted some buggies mover RIGHT NOW. The Suit didn't want to understand that there was no where to put them. Suit wanted some buggies that were full of 'stuff' put in the back. Well a new order had just come in and there was no where to put the 'stuff' so the Suit's brilliant idea was to put it down the aisles. What???

They were not in the way where they were. They would be if put in the aisle. So the night manager stuck with the head cashier and said they could stay where they were until they had room to put them in the back. End of story. Suit not happy. Score one for us.


Then the head cashier offered to help put decorations up and was told that she didn't really know what to do so they would 'handle' it. Again: What???? You can't just explain what you want done and think that maybe, just maybe, head cashier would actually know how to follow instructions?



Also, on the night before our 'Grand Opening', some Suit decided that we needed the bags for groceries changed RIGHT NOW. Except that RIGHT NOW was right in the middle of the evening rush hour on cash. So another poor head cashier has to come along and take our bags and help us get new ones up all while we're trying to serve customers. And don't the first several bags of the new roll end up being stuck together? Plus the bags are really cheap looking. They look worse than something you'd get at a dollar store.

AAAAANNNNNDDDDD we had these little bags that are just the right size for two cartons of juice or one bag of milk. They replaced them with bags that are almost as big as the regular bags so we don't have anything to fit that niche the little bags did.

Why couldn't they ask the cashiers if they had any input? I'll tell you why. Because Suits know better.


Whew, I feel better. :-)

PS. I was just informed that these seem like growing pains for a new store. They are, but its all stuff for the blog isn't it?