Saturday, December 6, 2008

More on The Grand Opening

Well.

Worked with the Princess AND the CFH.

This will kill me to say, but the CFH isn't that bad when she is just being normal. I actually got along with her fairly well yesterday. She was first cashier and I was second. She actually had cleaned the belt and was looking busy. She was even pretty nice to customers. Still a little snappy, but overall pretty good.


Now when the Princess showed up she was put on cash. The rumour had been that she was going to be greeting people. That had us rolling on the floor.

The night before (Thursday) she was getting close to her going home time and she had a customer with a young child that the father was having a little trouble controlling. Nothing major, kid just wanted to run around and be a little boy. Doesn't she get an item with no price on it. She had turned off her light but NOT placed her sign yet. Another customer comes along and puts her items on the belt. Princess decides she has to go get the price, RATHER than calling for someone, and before she goes looks at the next customer and says "No, I'm closing." Well the woman nearly filled her drawers and the cashier on the other side had her jaw drop. I couldn't believe what happened and I didn't hear all of it, but after Princess wanders away to check the price her customer looks at me and says "Boy, there's some brass in that one, isn't there?" He didn't look impressed AT ALL! And she only had to go about 40 feet to get this price, but I could have done the distance three times in the time it took her to return.

The other cashier told her, when no one was around that she can't do that. She can't send customers away. You finish the one who has groceries on the belt. Plain and simple.


Well, doesn't the same thing happen again yesterday! A customer comes along with probably 20 items and wants to go in the 1-16 item line (Princess). We had 7 cashiers on yesterday because of the grand opening so NONE of us were taxed with too much work at that time. Rather than just serving the customer, she chases her away????!!!!

Again, she was told she can't do that. She never freaking smiles and always looks like she sucks lemons for a hobby. I really wonder why we keep her.


Anyway, the good thing was, that for the most part, the A team cashiers were in yesterday. Had to get a few of the lesser ones in to fill spots, but the REAL slow ones had the day off.

No comments: