Thursday, October 23, 2008

New Registers - NOT, New Sign - YES

They are in the process of putting up our new sign. While they are doing that they have one of our doors closed off. That means that people can only come and go through one entrance. Now, the cool thing is, I have watched people walk up to the FENCE that is surrounding the door (sticking out quite far into the parking lot, I might add) look at the fence like what the heck is that doing here, and walk around to the other door. They then come in, do some shopping and go to leave by said blocked off doorway. The look of surprise to find that you not only can't get IN but, you that you can't get out either is priceless.

Its not like you can't see there is no way to exit. There is a rack of gumball machines and a shelf of goods five feet tall across the door. I don't know, I guess they are just occupied with their shopping and forget, or they think the new sign has gone up and the fence pulled down already.



Another thing. They took away our candy/magazine racks to be painted. Now they are usually at the end of the register and sort of form the partitions along with the register assembly. At first it was strange being all open and everything. But within half an hour we decided we like it better. It makes the front more open, the customers can see us easier, we can seem them coming, there is not a lot of space taken up with dust collectors and nobody standing there reading a magazine and blocking the entrance to my register.


Had a few complaints about items:

Where is the olive bar?
Why has EVERYTHING gone up a dollar?
There is less produce.
Everything is moved.
Can't find anything.
the salad containers are in a stupid location (they are just above floor level under the salad bar)
there aren't any rubber bands for the salad containers


There have been several people saying that they like the way the store is looking.

Oh, yeah. The other day I got called into work (my day off, but I didn't mind). When I get there, there is a sign on the door saying that the debit card system is down but credit cards are working and of course we'll take cash.

Interesting thing: Of the people that came in while this was going on and did NOT know the debit cards were not working 100% were young people (teens). There were signs on the doors and at the end of EVERY register. When I asked them if they were using debit, because I don't want to have to void out the order they were surprised to find they couldn't use them. Now I feel some what sorry for them, because I think they get sent off to school with the card and access to Mommy and Daddy's account and that is how they get lunch or snacks, etc. They don't seem to ever carry cash and will use the card for items as low as $1.25. I am also surprised at the ones when they DO have cash, will walk away and leave the change behind. I can understand pennies, but 30 and 40 cents at a time! Do they not realize that you only need do that 2 or 3 times and you have a dollar? Granted that doesn't buy much but, heck, even the pennies add up.

Anyway, turns out it was a nationwide problem and, as usual, some schmuck decided to do an upgrade in the DAYtime and there was a glitch in the program. Have these people never heard of "after dark", when MOST people are asleep and not using the system??

Well, off to bed. Have to go in tomorrow. We'll see what else is changed.

Oh yeah, about the registers. Looks like we are just getting a paint job on them. No new equipment. So bye bye to the open look.

No comments: